Privacy Policy

1.1. TimeAssure

TimeAssure, also referred to as Time/Assure, is a Georgia limited liability company located at 2925 Buford Dr, Buford, GA 30519. We operate a commitment-deposit platform where users create Events, invite participants, reserve Wallet funds, verify Check-ins, and review settlement or Claim outcomes.

1.2. What this policy covers

This policy applies when you use our website, mobile apps, APIs, support channels, and notifications. It also applies when another user invites you to an Event or includes your email address in an invitation.

1.3. Why we are allowed to process data

The legal basis depends on where you live and how you use TimeAssure. We may process information to perform our contract with you, provide a feature you request, comply with law, protect users and the service, or pursue a legitimate operational interest. We ask for consent when applicable law requires it.

4.1. Other Event participants

We show organizers and participants the Event details and participant information needed to coordinate the Event. Depending on the feature, this can include names, invitation responses, Check-in or attendance status, Claim status, and settlement outcome. We do not show other participants your complete payment details.

4.2. Service providers

We use providers to operate specific parts of TimeAssure. They process information for those services under their own terms and privacy notices.

• Supabase: authentication, databases, file storage, and related backend services. Supabase privacy notice
• Stripe: card and bank payment processing, Wallet top-ups, withdrawals, refunds, and processor disputes. Stripe privacy notice
• Apple: App Store subscriptions and purchase restoration on iOS. Apple handles your Apple ID and App Store payment details. TimeAssure receives signed product, transaction, account-binding, renewal, and subscription-status information. Apple privacy policy
• Expo: mobile app delivery and push-notification routing. Expo can process device push tokens and notification payloads. Expo privacy notice
• Sentry: error and performance diagnostics. We configure reports to redact authentication headers, cookies, IP addresses, and sensitive request fields before sending them. Sentry privacy notice
• Google: Google Maps and Places power venue search and maps. Google Gemini processes text submitted to AI-assisted writing features. For Claim analysis, Gemini can receive Claim statements, Event and Check-in summaries, and message excerpts to produce an advisory recommendation. A person must approve a Claim settlement. Google privacy policy
• Twilio SendGrid: Event, payment, settlement, and Claim email delivery. Twilio privacy notice
• Vercel Analytics, Mixpanel, and PostHog: web performance and product-use measurement. Mixpanel and PostHog are used only when their deployment keys are configured.

4.3. Legal, safety, and business events

We may disclose information when required by law, valid legal process, or a lawful government request. We may also disclose it to protect users, TimeAssure, or the public; to investigate fraud or abuse; or as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets.

5.1. Retention

We keep information for as long as needed to provide the service and meet financial, tax, legal, fraud-prevention, dispute, and security obligations. Retention depends on the record and why it is needed. We delete or anonymize information when those purposes no longer apply.

5.2. Account deletion

Account deletion removes sign-in access and public profile information. Active Events, Commitment Deposits, Claims, withdrawals, payouts, or a nonzero Wallet Balance can block deletion until they are resolved. We may retain or anonymize required financial, fraud, dispute, security, and legal records after deletion.

5.3. Security

We use administrative, technical, and organizational safeguards designed to protect information. These include access controls, protected credentials, transport encryption, and controls around sensitive logs. No service can guarantee absolute security.

6.1. Account and device controls

• Update supported profile and notification settings in your account.
• Change location, camera, and push permission in your device settings.
• Use email unsubscribe controls for optional messages. Required account and transaction notices may continue.
• Request account deletion in the app or through our public deletion page.

6.2. Privacy rights

Depending on your location, you may have rights to request access, correction, deletion, or a copy of personal information. You may also have the right to object to or restrict some processing, or withdraw consent when consent is the legal basis. We may verify your identity and apply exceptions allowed by law.

6.3. Analytics choices

Browser settings can limit cookies and local storage, though blocking required storage can prevent sign-in or other features. Where an analytics choice is available in your settings or consent prompt, you can use it to change future collection.

7.1. International processing

TimeAssure and its providers may process information in the United States and other countries. Those countries may have different data-protection laws. We use protections required by applicable law for covered transfers.

7.2. Age limits

TimeAssure is intended for people who are at least 18 years old. We do not knowingly offer accounts to children. Contact us if you believe a child provided personal information.

8.1. Policy changes

We may update this policy as the service or law changes. We will update the date above and provide added notice when required for a material change.